Mobile App Support That Actually Works
Running an app isn't a set-it-and-forget-it deal. Things break. Users complain. Operating systems update overnight and suddenly your app looks weird on half the devices out there.
We've been doing this since 2018, and honestly? Most app problems aren't complicated. They just need someone who knows where to look and how to fix things without creating three new issues in the process.
What We Actually Do
No fluff. No corporate speak. Just straightforward support that keeps your app running smoothly.
Regular Maintenance
Apps need regular attention, kind of like cars. We keep an eye on performance metrics, fix bugs before they become disasters, and make sure everything stays compatible when Apple or Google decide to change things.
- Monthly performance checks and optimization
- Bug fixes within 48 hours for critical issues
- OS compatibility updates for iOS and Android
- Security patches and vulnerability monitoring
Feature Updates
Your business changes. Your users want new stuff. We add features without breaking what already works. Sometimes that means saying "that's probably not a good idea" when it isn't.
- New feature development and integration
- UI improvements based on user feedback
- Third-party service connections
- Performance optimization for existing features
Emergency Support
Something's broken and your users are angry. We get it. We've handled app crashes at 3 AM, payment systems that stopped working during peak hours, and that time a client's entire database decided to take a vacation.
- 24/7 critical issue response
- Crash investigation and fixes
- Server and backend troubleshooting
- Roll-back procedures when updates go wrong
Analytics and Reporting
Data's only useful if you can understand it. We track what matters, not what looks impressive in a slideshow. You'll know how your app performs, where users get stuck, and what's worth fixing first.
- User behavior tracking and analysis
- Monthly performance reports in plain language
- Crash reporting and pattern identification
- Recommendations based on actual usage data
App Store Management
Dealing with Apple and Google can be frustrating. We handle submissions, respond to review feedback, and know the weird rules that can get your update rejected for no obvious reason.
- App store submission and approval process
- Metadata and screenshot optimization
- Review management and responses
- Compliance with store policies and guidelines
Technical Consultation
Sometimes you just need someone to talk through a problem with. Should you rebuild that feature? Is it worth supporting older devices? We've probably dealt with something similar before.
- Architecture review and recommendations
- Technology stack evaluation
- Cost-benefit analysis for major changes
- Long-term maintenance planning
Who Handles Your App
Small team. Real people. We've been working together since 2019, which means we actually communicate well and don't waste your time with internal drama.
Livia Thornberg
Senior App Developer
Livia's been building apps since before Swift was a thing. She's seen every weird bug iOS can throw at you and has strong opinions about Android fragmentation. When something breaks at midnight, she's usually the one fixing it.
Saoirse Viklund
Technical Support Lead
Saoirse handles the stuff that makes most developers want to hide. User complaints, weird device-specific bugs, and that one feature that works perfectly everywhere except on Samsung tablets from 2021. She's got patience and actually enjoys solving puzzles.
Let's Talk About Your App
No sales pitch. No commitment required. Just a conversation about what's working, what isn't, and whether we can help.
Get In Touch